Technical Assistant

Job Title: Technical Customer Support Representative

Job Summary:

We are seeking a highly skilled Technical Customer Support Representative to join our team. The successful candidate will provide technical assistance and support to customers via phone, email, or chat, resolving technical issues and improving customer satisfaction.

Key Responsibilities:

- Troubleshoot and Resolve Technical Issues: Identify and resolve technical problems, providing step-by-step guidance to customers.

- Answer Customer Inquiries: Respond to customer inquiries, providing product information, and technical guidance.

- Document Customer Interactions: Accurately document customer interactions, issues, and resolutions.

- Collaborate with Internal Teams: Work with internal teams, such as engineering and product development, to resolve complex technical issues.

- Provide Feedback: Provide feedback to internal teams on customer concerns, product issues, and areas for improvement.

Requirements:

- Technical Skills: Strong technical skills in relevant areas (e.g., software, hardware, networking).

- Communication Skills: Excellent verbal and written communication skills.

- Problem-Solving Skills: Strong problem-solving and analytical skills.

- Customer Service Skills: Ability to provide excellent customer service, empathizing with customers and resolving issues efficiently.

- Teamwork: Ability to work collaboratively with internal teams.

What We Offer:

- Competitive Salary: Attractive salary package with benefits.

- Career Growth: Opportunities for career advancement and professional development.

- Training and Support: Ongoing training and support to ensure success in the role.

Contact Person:- Pranjali

Contact details:-7518254536 / prantalentcampuss@gmail.com

Note:- Interested candidates can contact on above shared no or email id if incase call got unanswered can share updated cv on mentioned contact no.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 1 years of experience.

More about this Technical Assistant job

1. What is the eligibility criteria to apply for this Technical Assistant job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Chandigarh.
3. How many working days are there for this Technical Assistant job?
   Ans: This Technical Assistant job will have 5 working days.
4. Are there any charges applicable while applying or joining this Technical Assistant job?
   Ans: No, there is no fee applicable for applying this Technical Assistant job and during the employment with the company, i.e., TALENT CAMPUSS STAFFING SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technical Assistant role?
   Ans: There is an immediate opening of 10 Technical Assistant at TALENT CAMPUSS STAFFING SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Technical Assistant job?
   Ans: This Technical Assistant job has 09:00 AM - 06:00 PM timing.