Technical Assistant

Coordinate with the sales team or tele-caller to fix appointments for installations/implementations.

Attend Incoming support calls.

Out-going support calls.

Understand requirements of the business and fulfil them the solution using software.

Installation of Product at new customer site along with basic training.

Evaluate and prioritize customer support calls.

Act as the primary liaison between company and your customers.

Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings (if required)

Act as a consultant and offers solutions for customers' problems.

Track and manage your work record.

Work with all internal groups, including support, sales, product management, and consulting team.

Prepare accurate and timely reports on work done.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Technical Assistant job

1. What is the eligibility criteria to apply for this Technical Assistant job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Technical Assistant job?
   Ans: This Technical Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Technical Assistant job?
   Ans: No, there is no fee applicable for applying this Technical Assistant job and during the employment with the company, i.e., SUHANI CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technical Assistant role?
   Ans: There is an immediate opening of 2 Technical Assistant at SUHANI CONSULTANCY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Technical Assistant job?
   Ans: This Technical Assistant job has 09:00 AM - 06:00 PM timing.