Printer Support

Job description

We are seeking a skilled and customer-focused Printer Support Engineer to provide on-site installation, troubleshooting, and maintenance of various printers including laser, inkjet, dot matrix, commercial, and multifunction devices (MFDs). The ideal candidate will have experience handling both hardware and software aspects of printer support, ensuring smooth and timely resolutions to client issues.

Key Responsibilities:

• Installation and configuration of printers, scanners, and multifunction devices (MFDs) at client locations

• Diagnose and resolve hardware, connectivity, and driver/software issues

• Perform preventive maintenance and part replacements as needed

• Provide on-site and remote support as per assigned service calls

• Coordinate with internal teams for escalation or spares requirement

• Maintain accurate service logs, customer feedback, and ticket closures

• Educate users on basic printer operations and troubleshooting

Required Skills & Qualifications:

• 1–2 years of hands-on experience in printer support / field service

• Strong knowledge of laser, inkjet, dot matrix, and commercial printers

• Familiarity with printer drivers, OS compatibility, and networking

• Basic understanding of MS Office, Windows OS, and connectivity protocols

• Good communication and customer service skills

• Must be open to field visits and travel within Ahmednagar or nearby regions

Preferred:

• Prior experience with brands like HP, Canon, Epson, Brother, Ricoh, Xerox

• Knowledge of print management solutions and ticketing tools.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Printer Support job

1. What is the eligibility criteria to apply for this Printer Support job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ahmednagar.
3. How many working days are there for this Printer Support job?
   Ans: This Printer Support job will have 6 working days.
4. Are there any charges applicable while applying or joining this Printer Support job?
   Ans: No, there is no fee applicable for applying this Printer Support job and during the employment with the company, i.e., TVS ELECTRONICS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Printer Support role?
   Ans: There is an immediate opening of 2 Printer Support at TVS ELECTRONICS LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Printer Support job?
   Ans: This Printer Support job has 09:00 AM - 06:00 PM timing.