Network Engineer

Technical Support Engineer responsibilities include:

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 3 - 5 years of experience.

More about this Network Engineer job

1. What is the eligibility criteria to apply for this Network Engineer job?
   Ans: The candidate should be Graduate and above and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Supaul.
3. How many working days are there for this Network Engineer job?
   Ans: This Network Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Network Engineer job?
   Ans: No, there is no fee applicable for applying this Network Engineer job and during the employment with the company, i.e., Graphic Trades Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Network Engineer role?
   Ans: There is an immediate opening of 3 Network Engineer at Graphic Trades Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Network Engineer job?
   Ans: This Network Engineer job has 10:00 AM - 07:00 PM timing.