1. Networking Knowledge:
o Understanding of TCP/IP, subnets, DNS, DHCP, VLANs, routing, and switching.
o Knowledge of common network protocols and services.
2. Hardware Proficiency:
o Experience with routers, switches, firewalls, access points, and cabling.
o Ability to diagnose and replace faulty network hardware.
3. Configuration & Monitoring Tools:
o Experience with tools like Wireshark, SolarWinds, Cisco IOS, or FortiOS.
o Familiarity with network monitoring systems and ticketing platforms.