Provide L1/L2 support for network issues across routing, switching, and firewall systems.
Configure and troubleshoot L2/L3 protocols: VLANs, STP/RSTP, VTP, BGP, and routing policies.
Monitor and maintain network devices including routers, switches, and firewalls (Cisco/Fortigate).
Assist in configuration and management of VPNs (Site-to-Site & Remote Access).
Support implementation of routing and switching changes under senior engineer guidance.
Perform network performance monitoring, basic root cause analysis, and issue resolution.
Work with internal teams and vendors on upgrades, migrations, and escalations.
Maintain documentation for network configurations, topologies, and SOPs.
Strong understanding of Networking Fundamentals (Routing & Switching).
Hands-on knowledge of BGP and other core network protocols.
Firewall management exposure (Cisco ASA, FortiGate preferred).
Basic Python scripting for network automation or task simplification.
Familiarity with network monitoring tools (SNMP, NetFlow, Observium, etc.).
Excellent troubleshooting and analytical skills.