IT Technician/Network Technician

Job Summary

We are seeking a Technical Support Engineer with a background in B.E. engineering to provide end-to-end support for our smart home automation products. The candidate will be responsible for handling technical issues, system installations, troubleshooting, and ensuring excellent customer satisfaction.

Key Responsibilities

• Provide technical assistance to clients for smart home automation products and services.

• Handle installation, configuration, and troubleshootingof automation devices (IoT, networking, lighting, security, etc.).

• Diagnose and resolve hardware, software, and connectivity issues.

• Guide customers remotely and on-site to ensure smooth product usage.

• Coordinate with the sales and R&D teams for product updates and escalated issues.

• Maintain technical documentation, FAQs, and service reports.

• Provide training and technical guidance to end-users.

• Ensure customer satisfaction through prompt and effective solutions.

Required Skills & Qualifications

• B.E. in Electronics/Electrical/IT or related discipline.

• Strong knowledge of networking, IoT devices, and automation systems.

• Excellent problem-solving and analytical skills.

• Ability to communicate technical solutions clearly to non-technical customers.

• Hands-on experience with hardware/software troubleshooting.

• Willingness to travel for on-site client support.

Preferred Skills

• Knowledge of home automation protocols (Zigbee, Wi-Fi, Bluetooth, etc.).

• Experience in smart devices installation (lighting, Switches, Locks, curtain integration).

• Understanding of mobile apps and cloud-based solutions.

Benefits at SmartiQo

• Opportunity to work in the fast-growing home automation industry.

• Hands-on training on latest automation technologies.

• Competitive salary with growth opportunities.

• Dynamic work culture with exposure to innovation.

Compensation & Benefits

• Salary Range: ₹19,000 to ₹23,000 per month (based on experience & skills)

• Conveyance: Provided by company

• Insurance: Accident insurance policy covered

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 2 - 4 years of experience.

More about this IT Technician/Network Technician job

1. What is the eligibility criteria to apply for this IT Technician/Network Technician job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹23000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Technician/Network Technician job?
   Ans: No, there is no fee applicable for applying this IT Technician/Network Technician job and during the employment with the company, i.e., ZAFIFY RECRUITMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Technician/Network Technician role?
   Ans: There is an immediate opening of 5 IT Technician/Network Technician at ZAFIFY RECRUITMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job has 09:00 AM - 06:00 PM timing.