Install, configure, and maintain computer hardware, software, networks.
Provide first and second-level support to employees for hardware, software, and network-related issues.
Troubleshoot and resolve IT-related problems, including system errors, network connectivity, and software issues.
Manage user accounts, permissions, and security policies in Active Directory.
Monitor network performance and maintain firewalls, VPNs, and other security measures.
Perform regular system backups, updates, and patches to ensure system security and data integrity.
Assist in IT asset management, including procurement, inventory, and lifecycle management.
Maintain and manage servers, switches, routers, and other networking equipment.
Support the implementation of IT projects and upgrades.
Ensure compliance with company IT policies and data protection standards.