IT Technician/Network Technician

Job Title: Hardware & Network Engineer

Department: IT Support / Technical Services

Location: Mumbai

Job Type: Full-Time, On-Field-based

About the Role

We are looking for a motivated Hardware & Network Engineer to provide hands-on technical support for our customers' computer systems, hardware, and basic network infrastructure. This position is perfect for someone with foundational IT knowledge looking to build practical experience in a real-world environment.

Key Responsibilities

Hardware Support:

Install, configure, and troubleshoot desktop computers, laptops, printers, scanners, and peripherals

Perform hardware upgrades and replacements (RAM, hard drives, power supplies, etc.)

Maintain hardware inventory and track equipment assignments

Diagnose and resolve basic computer hardware issues

Basic Network Support:

Set up and configure basic network equipment (routers, switches, access points)

Troubleshoot network connectivity issues (wired and wireless)

Assist with network cabling (Cat5e/Cat6 cable termination and testing)

Configure basic network settings (IP addressing, DHCP, DNS)

Monitor network performance and report issues

General IT Support:

Install and configure Windows operating systems and software applications

Provide basic user support and training

Perform regular system maintenance and updates

Maintain documentation of systems and procedures

Respond to IT support tickets and user requests

Required Qualifications

Education & Experience:

High school diploma or equivalent required

Technical certification (CompTIA A+, Network+, ITIL Foundation) OR 6-12 months relevant experience

Freshers with relevant coursework/projects may apply

Technical Skills:

Basic understanding of computer hardware components

Familiarity with Windows operating systems (Windows 10/11)

Basic knowledge of networking concepts (TCP/IP, LAN/WAN, Wi-Fi)

Ability to use common diagnostic tools and software

Personal Attributes:

Strong problem-solving skills and attention to detail

Good communication skills for interacting with non-technical users

Willingness to learn and adapt to new technologies

Ability to work independently and as part of a team

Physical ability to lift and move equipment (up to 50 lbs)

Preferred Qualifications (Nice to Have)

Associate degree in IT, Computer Science, or related field

Experience with Active Directory basics

Familiarity with basic cybersecurity principles

Knowledge of Microsoft Office 365 administration

Customer service experience

Work Environment

visits to different customer sites

Occasional after-hours work for maintenance/upgrades

Fast-paced environment with multiple priorities

What We Offer

Competitive entry-level salary

Comprehensive on-the-job training

Opportunity for career growth and certification support

Hands-on experience with enterprise IT systems

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 2 - 5 years of experience.

More about this IT Technician/Network Technician job

1. What is the eligibility criteria to apply for this IT Technician/Network Technician job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Technician/Network Technician job?
   Ans: No, there is no fee applicable for applying this IT Technician/Network Technician job and during the employment with the company, i.e., Idenitive Infotech.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Technician/Network Technician role?
   Ans: There is an immediate opening of 3 IT Technician/Network Technician at Idenitive Infotech
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job has 10:00 AM - 07:00 PM timing.