Multifunction Printer/ Copier IT Support Engineer:-
Printer IT Support Engineer to provide an on-site technical support for multifunction printers or copier across Delhi NCR. The candidate should have hands-on experience in servicing, networking, troubleshooting and maintaining various printer brands and models.
Requirements:
• Experience: 1-3 years in printer/copier servicing and maintenance.
• Skilled in handling client communications and documentation in both Hindi and English, with a calm and professional approach at fast-paced environments.
• Technical Skills: Brand- Canon, HP, Kyocera, Brother, Konica Minolta printers.
• Knowledge: Model no.:- Canon IRAdv.4025/4235/3235/3225 Canon Color:- IR-3226/3020/3120; MF-244, 241, 4570, 4870; Kyocera:- FS-2040; Brother:- L-2541dw/2640 HP:- 438nda/436nd.
• Networking: Ability to configure printers via LAN and server connections.
• Education: Diploma or certification in software/hardware/networking (preferred).
• Mandatory: Must own a bike for travel within Delhi NCR.
Key Responsibilities:
• Perform installation, maintenance, and troubleshooting of printers and copiers.
• Setting up printers, configuring them for network, LAN & USB use, and ensuring they are properly integrated with devices like laptops or desktops.
• Install drivers, firmware, and software updates to enhance printer functionality and security; configure scan-to-email, scan-to-folder, and secure print features.
• Ensure compliance with safety and data security protocols during servicing.
• Maintain service logs, job sheets, and client feedback records
• Travel to client locations within Delhi NCR using a personal bike.