IT Technician/Network Technician

Key Responsibilities: ● Provide first-level technical support to end-users via phone, email, or in-person. ● Troubleshoot and resolve hardware, software, and network issues. ● Install, configure, and maintain operating systems, software applications, and hardware components. ● Escalate complex issues to L2/L3 support teams as needed. ● Document support activities and solutions in the ticketing system. ● Assist in user account management, including password resets and access control. ● Perform routine maintenance and updates on IT systems and equipment. ● Provide support for remote users and mobile devices. ● Contribute to IT projects and initiatives as required. ● Asset Management. Requirements: ● 2 to 3 years of experience in IT support or a related field. ● Proficiency in Windows and Mac operating systems. ● Experience with Microsoft Office Suite,Client VPN Tools. ● Basic understanding of networking concepts (TCP/IP, DNS, DHCP,Wi-Fi). ● Familiarity with SDP IT ticketing systems and remote support tools. ● Strong problem-solving and analytical skills. ● Excellent verbal and written communication skills. ● Ability to work independently and as part of a team. ● Hands on experience with management of Video conferencing solutions like Polycom, Cisco Etc. Preferred Qualifications: ● Certifications such as CompTIA A+, N+, Microsoft Certified Professional (MCP), or similar. ● Experience with Azure Active Directory, Jamf Pro, Office 365 and Google workspace

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 6 months of experience.

More about this IT Technician/Network Technician job

1. What is the eligibility criteria to apply for this IT Technician/Network Technician job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Technician/Network Technician job?
   Ans: No, there is no fee applicable for applying this IT Technician/Network Technician job and during the employment with the company, i.e., CLOUDUNICORN PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Technician/Network Technician role?
   Ans: There is an immediate opening of 3 IT Technician/Network Technician at CLOUDUNICORN PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job has 09:00 AM - 06:00 PM timing.