We Are Hiring! – IT Support (Pan-India)
Location: Pan India
Role: Security & Compliance – IT Support
Step into a role where technology meets governance. If you enjoy keeping systems tight, secure, and audit-ready across multiple partners and locations, this role will keep you engaged.
🔹 Key Responsibilities
Audit & Compliance Oversight
Review audit reports from internal teams (Infosec, TPSG, Outsourcing, etc.) and external auditors.
Identify gaps, risks, and non-compliance areas across Contact Center partners.
Drive timely closure of audit observations via coordination with stakeholders.
Maintain and update trackers for open/closed findings with complete evidence documentation.
Data & Information Security
Ensure implementation of essential data security protocols: DLP, encryption, access controls, etc.
Monitor adherence to Infosec standards such as ISO 27001, SOC 2, and internal security policies.
Conduct periodic checks on data handling and storage practices at partner sites.
Support incident management related to data breaches and policy violations.
Physical Security Governance
Validate the effectiveness of physical security controls (CCTV, access logs, visitor management).
Ensure compliance with physical security SOPs as per MSA/SOW.
Coordinate with Admin/Facility teams for timely closure of physical security gaps.
Stakeholder & Vendor Management
Liaise regularly with Legal, Risk, Infosec, Business, and external partners.
Lead governance meetings with vendors to track compliance status and improvements.
Conduct security awareness sessions and training for partner teams.
IT Infrastructure & Network Security
Perform firewall configuration reviews to ensure only authorized traffic is permitted.
Audit endpoint security measures—antivirus, patching, encryption, USB controls, etc.
Validate compliance with network segmentation, VPN usage, and remote access protocols.
Work closely with internal IT/Infosec groups and partner IT SPOCs on remediation workflows.
Interested may share the updated resume with me at Aarti.mishra@altum.co.in