IT Administrator | Systems & Network · 5 Years Experience · Wadala (Mumbai) About: Passionate and results-driven IT Administrator with 5 years of hands-on experience in managing and supporting IT infrastructure, systems administration, hardware/software troubleshooting, and network operations in a fast-paced business environment. Based in Wadala, Mumbai, with a strong commitment to uptime, security and service excellence. Known for: Proactively diagnosing and resolving issues to minimize downtime Managing server, network and endpoint operations across teams Configuring and maintaining hardware, software and cloud-services Collaborating with cross-functional teams and ensuring smooth operations Being a reliable point of contact for internal stakeholders and vendors Core Skills: • Systems administration (Windows, Linux) • Network configuration & monitoring (LAN, WAN, VPN) • Hardware / software installation & support • Security patches, backups & disaster recovery planning • End-user support and training • Vendor management & documentation • Process improvement & performance tracking Experience: IT Administrator Location: Wadala, Mumbai Duration: ~5 years Key responsibilities: Maintain day-to-day operations of company’s IT systems and network infrastructure Troubleshoot technical issues (hardware, software, connectivity) Setup and configuration of new workstations, servers and network devices Ensure data backup, recovery plans and security protocols are in place Provide user support and training for staff across various departments Monitor system performance and propose upgrades or optimizations Liaise with vendors for procurement and servicing of IT equipment Education / Certifications (if applicable): • Bachelor’s degree in [Your Field] or relevant diploma • Certifications: e.g., CompTIA A+, Network+ / Microsoft Certified / Cisco CCNA (if held) • Continuous learning: Keeping up with new tools and technologies