IT Hardware Engineer

IT Resident Engineer – Job Profile

Position: IT Resident Engineer
Department: IT / Technical Support
Reporting to: IT Manager / Admin Head / Client IT Head
Location: On-site (Resident at Client Premises)

1. Key Responsibilities

• Provide daily on-site IT support for all users (hardware, software, network issues).

• Troubleshoot and resolve desktop, laptop, printer, and peripheral problems.

• Install, configure, and maintain Windows OS, MS Office, antivirus, and business applications.

• Manage user accounts, password resets, access rights, and basic server coordination.

• Maintain and monitor LAN/Wi-Fi connectivity, basic network devices, and structured cabling.

• Perform regular system checks, updates, patches, and backup verification as required.

• Coordinate with vendors for repairs, warranty, AMC, and replacement activities.

• Handle IT asset management, including inventory, tagging, and lifecycle tracking.

• Provide support during installations, relocations, and desk movements within the office.

• Log all support requests in ticketing system and close them within SLA timelines.

• Prepare daily/weekly IT support reports for management review.

2. Skills & Competencies

• Strong knowledge of Windows desktop environment, hardware troubleshooting, and basic networking.

• Good understanding of printers, scanners, and biometric devices.

• Familiar with Active Directory, DNS, DHCP (basic level).

• Ability to handle IT support independently and professionally.

• Good communication, time management, and problem-solving skills.

3. Qualification & Experience

• Diploma / Graduate in IT / Computer Engineering OR equivalent certification.

• 1–5 years of experience in IT desktop support / resident engineer role.

4. Additional Expectations

• Maintain professional conduct while interacting with users.

• Follow company IT policies, security guidelines, and data protection standards.

• Provide support during urgent issues outside normal working hours (if required).

• Continuous learning of new technologies and systems used in the company.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 2 - 6 years of experience.

More about this IT Hardware Engineer job

1. What is the eligibility criteria to apply for this IT Hardware Engineer job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this IT Hardware Engineer job?
   Ans: This IT Hardware Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Hardware Engineer job?
   Ans: No, there is no fee applicable for applying this IT Hardware Engineer job and during the employment with the company, i.e., R S Infotech.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Hardware Engineer role?
   Ans: There is an immediate opening of 1 IT Hardware Engineer at R S Infotech
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Hardware Engineer job?
   Ans: This IT Hardware Engineer job has 09:00 AM - 06:00 PM timing.