IT Hardware Engineer

Company Name : Insylon ( AddOn Group Company )

Company Website : https://www.insylon.com/

Profile : Technical Support Engineer

Location :  Naroda , Ahmedabad

JOB DESCRIPTION

•     Research and identify solutions to software and hardware issues

•     Diagnose and troubleshoot technical issues, including account setup and network configuration

•     Ask customers targeted questions to quickly understand the root of the problem

•     Track computer system issues through to resolution, within agreed time limits

•     Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

•     Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

•     Provide prompt and accurate feedback to customers

•     Refer to internal database or external resources to provide accurate tech solutions

•     Ensure all issues are properly logged

•     Prioritize and manage several open issues at one time

•     Follow up with clients to ensure their IT systems are fully functional after troubleshooting

•     Prepare accurate and timely reports

•     Document technical knowledge in the form of notes and manuals

•     Maintain jovial relationships with clients

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 6+ years Experience.

More about this IT Hardware Engineer job

1. What is the eligibility criteria to apply for this IT Hardware Engineer job?
   Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this IT Hardware Engineer job?
   Ans: This IT Hardware Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Hardware Engineer job?
   Ans: No, there is no fee applicable for applying this IT Hardware Engineer job and during the employment with the company, i.e., ADDON MANPOWER SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Hardware Engineer role?
   Ans: There is an immediate opening of 4 IT Hardware Engineer at ADDON MANPOWER SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Hardware Engineer job?
   Ans: This IT Hardware Engineer job has 10:00 AM - 07:00 PM timing.