IT Customer Support

salary 12,000 - 15,000 /month
company-logo
job companyKrishna Group
job location Law Garden, Ahmedabad
job experience0 - 6 months Experience in IT / Hardware / Network Engineer
New
2 Openings
full_time Full Time

Skills Required

IT Hardware
IT Network
SQL

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
10:00 AM - 07:00 PM | 6 days working

Job Description

Job Profile: IT Customer Support Executive
Experience: 0 to 6 Months
Location: Law Garden, Ahmedabad

We are looking for a motivated and tech-savvy IT Customer Support Executive to join our team at Law Garden. The ideal candidate will assist clients with technical issues, respond to queries via phone/email, and ensure timely resolution of basic hardware/software problems.

Key Responsibilities:

  • Provide first-level IT support to users

  • Troubleshoot basic hardware, software, and network issues

  • Respond to customer queries through phone, email, or chat

  • Log and escalate unresolved issues to senior technicians

  • Maintain documentation of issues and solutions

Requirements:

  • Basic knowledge of computers, networking, and MS Office

  • Good communication and problem-solving skills

  • Willingness to learn and adapt

  • Fresher or up to 6 months of experience in IT support

Education: Graduate in IT, Computer Science, or related field preferred

Other Details

  • It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 6 months of experience.

More about this IT Customer Support job

  1. What is the eligibility criteria to apply for this IT Customer Support job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
  3. How many working days are there for this IT Customer Support job?
    Ans: This IT Customer Support job will have 6 working days.
  4. Are there any charges applicable while applying or joining this IT Customer Support job?
    Ans: No, there is no fee applicable for applying this IT Customer Support job and during the employment with the company, i.e., KRISHNA GROUP.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this IT Customer Support role?
    Ans: There is an immediate opening of 2 IT Customer Support at KRISHNA GROUP
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
  8. What are the timings of this IT Customer Support job?
    Ans: This IT Customer Support job has 10:00 AM - 07:00 PM timing.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

IT Hardware, IT Network, SQL

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Hitesh Thakor
Posted 2 days ago
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