Hardware Engineer

Role - Customer Support Executive

Company: Infozy Media Private Limited

Location: Indore | On-site

Responsibilities

Provide technical support via voice and chat for domestic and international clients.

Handle customer and client queries with professionalism.

Assist with business registration services and client onboarding.

Raise tickets and ensure timely updates.

Gather required information and follow up to ensure customer satisfaction.

Provide timely resolutions and continuous support.

Maintain and enhance the company’s reputation as a provider of excellent customer support throughout sales and after-sales processes.

What We’re Looking For

Familiarity with remote desktop applications (AnyDesk, TeamViewer, UltraViewer).

Basic knowledge of postman and sql servers

Experience as a Customer Support Specialist or similar role is an advantage.

Understanding of CRM systems and help desk software.

Knowledge of digital marketing, mobile marketing, and IT industry will be a plus.

Excellent communication and problem-solving skills.

Multi-tasking abilities.

Patience when handling tough cases.

Qualifications

B.Sc / B.Tech / any Graduate (any specialization welcome).

Freshers are encouraged to apply – training will be provided.

Ability to learn quickly and handle technical/client queries

Excellent verbal and written communication skills

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 1 years of experience.

More about this Hardware Engineer job

1. What is the eligibility criteria to apply for this Hardware Engineer job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Hardware Engineer job?
   Ans: This Hardware Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Hardware Engineer job?
   Ans: No, there is no fee applicable for applying this Hardware Engineer job and during the employment with the company, i.e., Infozy Media Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Hardware Engineer role?
   Ans: There is an immediate opening of 2 Hardware Engineer at Infozy Media Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Hardware Engineer job?
   Ans: This Hardware Engineer job has 10:30 AM - 07:30 PM timing.