Desktop Support Engineer

MEGA RAM INFOTECH - Desktop Support Engineer

Essential Skills for a Desktop Support Engineer:

Technical Proficiency:

Strong understanding of various operating systems (Windows, macOS, Linux).

Proficiency in hardware diagnostics and repair (desktops, laptops, peripherals).

Familiarity with common software applications (e.g., Microsoft Office Suite, web browsers).

Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).

Knowledge of antivirus software and cybersecurity best practices.

Experience with remote support tools and ticketing systems.

Problem-Solving Skills: Excellent analytical and critical thinking skills to diagnose and resolve complex technical issues.

Communication Skills: Strong verbal and written communication skills to interact effectively with both technical and non-technical users, explain technical concepts clearly, and document solutions.

Customer Service Orientation: Patience, empathy, and a customer-centric approach to provide excellent support and ensure user satisfaction.

Time Management and Prioritization: Ability to manage multiple tasks, prioritize support requests, and work efficiently under pressure to meet deadlines.

Attention to Detail: Meticulousness in troubleshooting, configuration, and documentation to minimize errors.

Adaptability: Willingness to learn new technologies and adapt to evolving IT environments.

Teamwork and Collaboration: Ability to work effectively with other IT professionals and cross-functional teams.

Job Types: Full-time, Permanent

Pay: ₹8,834.32 - ₹20,000.00 per month

Benefits:

• Health insurance

• Provident Fund

Shift:

• Day shift

• Fixed shift

Work Location: In person

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 2 - 5 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., SREEDA TECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 2 Desktop Support Engineer at SREEDA TECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:30 PM timing.