Desktop Support Engineer

A Desktop Support Engineer provides technical assistance to end-users, resolving hardware, software, and network issues to ensure smooth IT operations and user productivity. Key responsibilities include installing and configuring systems, troubleshooting technical problems via remote or on-site support, maintaining equipment and software, creating user accounts, and documenting IT processes. 

Key Responsibilities

• Technical Support:

  Provide first-level technical assistance to end-users, addressing hardware and software issues with operating systems (like Windows, Mac, or Linux) and applications. 

• Installation & Configuration:

  Set up, install, and configure computer systems, peripherals, and software for new and existing users. 

• Troubleshooting:

  Diagnose and resolve technical problems with hardware, software, and network connectivity, both on-site and remotely. 

• System Maintenance:

  Perform regular system updates, install patches, and maintain computer systems and networks to ensure optimal performance. 

• User Account Management:

  Create and manage user accounts, permissions, and access rights to maintain security and ensure proper system access. 

• Documentation:

  Document IT issues, solutions, and procedures, maintaining logs and asset inventories of hardware and software. 

• Hardware Management:

  Install and maintain computer hardware, peripherals, and other IT equipment. 

• User Guidance:

  Provide clear, step-by-step instructions and guidance to users on using computer hardware and software effectively

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Renovasion Automation Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 10 Desktop Support Engineer at Renovasion Automation Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.