Desktop Support Engineer

IT Support duties and responsibilities of the job

• Responding in a timely manner to service issues and requests.

• Providing technical support across the company (this may be in person or over the phone).

• Setting up accounts for new users.

• Repairing and replacing equipment as necessary.

• Install, configure, and troubleshoot desktop computers, laptops, printers, scanners, and other IT equipment.

• Manage and maintain the LAN/WAN infrastructure, Wi-Fi networks, and internet connectivity.

• Monitor system performance and ensure system availability and reliability.

• Maintain inventory of IT assets including hardware and software licenses.

• Assist in server management, data backup, and disaster recovery planning.

• Manage user accounts, email IDs, and access permissions in Active Directory / O365 / Google Workspace.

Workspace:

• Coordinate with vendors and service providers for IT procurement and support.

• Ensure IT policies and procedures are followed across departments.

• Support CCTV, access control, and biometric attendance systems as needed.

• Document IT issues, resolutions, and maintain service logs.

Other Key Skills

• A technical, logical thought process

• Problem-solving skills

• An ability to stick to strict deadlines

• An ability to priorities and delegate

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 2 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., RAMAN INDUSTRIAL SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at RAMAN INDUSTRIAL SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.