Desktop Support Engineer

Key responsibilities

• Provide technical support: Respond to user requests and troubleshoot hardware, software, and network problems to provide a smooth user experience.

• Install and configure systems: Set up new computers, printers, and other peripherals, and install and upgrade operating systems and software.

• Perform maintenance: Handle regular maintenance, system updates, and backups to ensure system stability and security.

• Troubleshoot issues: Diagnose and resolve complex hardware and software issues, sometimes requiring advanced support (L2/L3).

• Document processes: Create and maintain technical documentation and user guides for common issues and procedures.

• Manage user accounts: Assist with user account information and manage permissions as needed.

• Provide training: Offer basic training and support to users on how to use computer systems and software effectively.

• Collaborate with teams: Work with other IT staff on projects and initiatives to improve the overall technical environment. 

Required skills and qualifications

• Technical proficiency: Strong knowledge of computer hardware, various operating systems (e.g., Windows, macOS), and software (e.g., Microsoft Office Suite).

• Problem-solving: Ability to diagnose and solve technical problems efficiently.

• Communication: Excellent communication skills

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 1 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Puthur Infotech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 3 Desktop Support Engineer at Puthur Infotech Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.