Desktop Support Engineer

• Troubleshooting:

  Diagnosing and resolving a wide range of technical issues, including hardware malfunctions, software glitches, and network connectivity problems. 

• Installation and Configuration:

  Setting up new computers, software, and peripherals for employees, ensuring they have the necessary tools to perform their jobs. 

• Remote and On-site Support:

  Providing assistance to users through phone, email, remote access, and in-person visits, depending on the nature of the issue. 

• Escalation:

  Identifying and escalating complex or unresolved issues to specialized teams or vendors. 

• Documentation:

  Maintaining detailed records of support requests, troubleshooting steps, and solutions in a ticketing system. 

• Training and User Education:

  Guiding users on how to use new software or hardware, and providing general IT training to improve their technical proficiency. 

• Hardware and Software Maintenance:

  Ensuring that computers and software are up-to-date and functioning properly through regular maintenance and upgrades. 

• Network Support:

  Troubleshooting network connectivity problems, ensuring that users can access the network and resources they need. 

• Inventory Management:

  Managing and tracking the organization's technology inventory, including ordering new equipment as needed. 

• Security Awareness:

  Ensuring that users are aware of and adhere to company IT policies and security best practices. 

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 4 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., PUTHUR INFOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at PUTHUR INFOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.