Desktop Support Engineer

10,000 - 18,000 /month

Puthur Infotech Private Limited

Antarjal, Gandhidham

6+ months Experience in Hardware / Network Engineer

1 Opening

Full Time

Job Highlights

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Description

Technical support:
Troubleshoot and resolve hardware, software, and network issues reported by users, providing support via phone, email, remote access, or in-person.
System maintenance:
Install, configure, and maintain computer systems, software, and peripherals, including operating system upgrades and patches.
Hardware and software management:
Set up new workstations for new employees, manage software installations, and perform regular system backups and maintenance.
Security:
Ensure all systems comply with security policies by installing antivirus software, monitoring for breaches, and educating users on safe practices.
Inventory and procurement:
Track IT assets, manage inventories of hardware and software licenses, identify needs for new equipment, and assist with purchasing.
User training:
Train employees on how to use new software, apps, and hardware, and educate them on IT policies.
Documentation and reporting:
Maintain detailed records of issues and resolutions in a ticketing system and prepare reports on system performance and user complaints.

Additional duties

Escalate complex issues to higher-level engineers or other teams when necessary.
Monitor network connections and perform basic network support, such as troubleshooting connectivity issues.
Provide emergency support during critical system failures or security breaches.
Collaborate with vendors to research new technologies and solutions.

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Other Details

It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 6+ years Experience.

More about this Desktop Support Engineer job

What are the eligibility criteria for this Desktop Support Engineer job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Desktop Support Engineer job offered by Puthur Infotech Private Limited in Antarjal, Gandhidham.
What salary is offered for this Desktop Support Engineer job?
Ans : The salary for this Desktop Support Engineer job ranges between ₹10,000-₹18,000 per month.
What is the work schedule for this Desktop Support Engineer job?
Ans : This Desktop Support Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Antarjal, Gandhidham.
How many vacancies are there for this Desktop Support Engineer job?
Ans : There is 1 vacancy for this Desktop Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Desktop Support Engineer role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Desktop Support Engineer position is Antarjal, Gandhidham.
What makes this Desktop Support Engineer job a good opportunity?
Ans : This Desktop Support Engineer job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 1 openings.