Desktop Support Engineer

• Technical support:

  Troubleshoot and resolve hardware, software, and network issues reported by users, providing support via phone, email, remote access, or in-person. 

• System maintenance:

  Install, configure, and maintain computer systems, software, and peripherals, including operating system upgrades and patches. 

• Hardware and software management:

  Set up new workstations for new employees, manage software installations, and perform regular system backups and maintenance. 

• Security:

  Ensure all systems comply with security policies by installing antivirus software, monitoring for breaches, and educating users on safe practices. 

• Inventory and procurement:

  Track IT assets, manage inventories of hardware and software licenses, identify needs for new equipment, and assist with purchasing. 

• User training:

  Train employees on how to use new software, apps, and hardware, and educate them on IT policies. 

• Documentation and reporting:

  Maintain detailed records of issues and resolutions in a ticketing system and prepare reports on system performance and user complaints. 

Additional duties

• Escalate complex issues to higher-level engineers or other teams when necessary. 

• Monitor network connections and perform basic network support, such as troubleshooting connectivity issues. 

• Provide emergency support during critical system failures or security breaches. 

• Collaborate with vendors to research new technologies and solutions. 

• Desktop Support Engineer Roles and Responsibilities - Taggd

  16 May 2025 — Desktop support engineers frequently handle equipment tracking and procurement responsibilities, including: • Maintain...

  Taggd

• Desktop Support Engineer Job Description - Naukri.com

  22 Nov 2023 — Who Are Desktop Support Engineers? Desktop support engineers, also known as IT support technicians or help desk technic...

  Naukri.com

• Desktop Support Engineer Roles and Responsibilities - Shiksha Online

  10 Jun 2024 — Ensuring systems are secure and adhering to the company's security policies is another key responsibility. They may hav...

  Shiksha

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 6+ years Experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Gandhidham.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Puthur Infotech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at Puthur Infotech Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.