Desktop Support Engineer

Job Title: Desktop Support Engineer

Experience Required: 2 Years

Location: Begur, Bangalore

Work Type: Onsite

Job Summary

We are seeking a Desktop Support Engineer with 2 years of hands-on experience in IT support. The ideal candidate will be responsible maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals to ensure smooth day-to-day IT operations for users.
Key Responsibilities

- Provide L1 and L2 technical support to internal users.

- Install, configure, and maintain desktops, laptops, printers, and peripherals.

- Troubleshoot hardware, software, and basic network issues.

- Manage user accounts, permissions, and passwords via Active Directory.

- Perform OS installations, upgrades, and patch updates (Windows/Mac).

- Set up and support video conferencing tools and remote access solutions.

- Log and manage issues using IT ticketing systems.

- Coordinate with vendors for hardware repairs and replacements.

- Ensure system security through antivirus software and OS updates.

- Provide basic support for LAN, routers, switches, and internet connectivity.

Required Skills & Qualifications

- 2 years of experience in desktop or IT support roles.

- Proficiency in Windows OS, MS Office, and desktop software tools.

- Strong understanding of basic networking (LAN, WAN, TCP/IP).

- Experience with Active Directory, DNS, DHCP, and remote desktop tools.

- Ability to diagnose and resolve technical issues efficiently.

- Excellent communication and interpersonal skills.

- IT certifications like CompTIA A+, MCP, or similar are a plus.

Preferred Qualifications

- Experience in a corporate or enterprise IT support environment.

- Familiarity with ITIL processes and tools like ServiceNow or Jira.

- Ability to multitask and prioritize in a fast-paced environment.

How to Apply

Please send your resume to adityap@princetonamerica.com

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be All Education levels and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Princeton Software Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at Princeton Software Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 08:00 AM - 05:00 PM timing.