Desktop Support Engineer

Job Summary:

We are looking for a skilled Desktop Support Engineer to join our IT infrastructure team. The ideal candidate will be responsible for configuring and maintaining networking devices including switches, routers, and access points, as well as diagnosing and resolving network-related issues.

Key Responsibilities:

•

Troubleshooting and Problem Solving:

•

Diagnosing and resolving hardware, software, and network issues through targeted questions, system log analysis, and testing various solutions.

•

Hardware and Software Management:

•

Installing, configuring, and maintaining computer hardware, software, peripherals, and networking equipment.

•

User Support:

•

Providing guidance and support to users, including new employee onboarding, software training, and assistance with IT policies.

Documentation:

Maintaining records of technical issues and solutions, often using ticketing systems.

Escalation:

Recognizing when to escalate complex issues to specialized teams or higher-level support.

Maintaining Systems:

Ensuring the optimal performance and efficiency of desktop systems and infrastructure.

Collaboration:

Working with other IT teams and vendors to address technical issues and implement solutions.

Staying Updated:

Keeping abreast of new technologies, software updates, and IT policies

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 2 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Planewey Technology Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 2 Desktop Support Engineer at Planewey Technology Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.