Desktop Support Engineer

• Company name : Delhivery (Logistics Service Provider)

• Job role : IT Associate

• Experience: 1-2 year's

• Working hours : 10am to 7pm

• Days: 6 days in a week(Sunday off)

• Location: Kochi, Aluva, Kerala 683106

• Responsibilities: Should have the working knowledge on Ticketing Tool Able to work in 24x7 ECom and Logistics Environment in rotational shifts and follow roosters, 6 days working. Able to handle day to day troubleshooting of Laptops, Desktops, Printers, Wi-Fi , Barcode Printers , Barcode Scanners. Able to understand and troubleshoot the Laptops and Desktops hardware issues for L1 support. Able to Troubleshoot on Windows 10, MS Office, Ubuntu / Linux, Open Office, Outlook Configurations. Able to Manage the IT Assets Inventory, Issuance and Receiving, Data Capturing. Able to Manage Vendors for support / Repairs / Services / ISP Call logging and coordination. Able to Manage Basic Network Check, Switches, Firewalls, Access Points etc. Should have the knowledge of IP, DNS, DHCP, Domain controller and Directory Services to support on L1 Issues. Able to Share the Ping and Trace details and snapshots with problem errors to central teams of IT. Should understand the Operations and IT Function to support effectively, proactively and fix issues. Good verbal and written communications, email etiquette, process following and hierarchy maintenance. Certifications: Hardware Networking, RedHat, MCITP etc. will be value Add and preferred. Take Ownership, be Proactive, Analyze and Sense Business Impact and Control the site in terms of IT Support and end user satisfaction.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Orion Corporate Alliance Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 2 Desktop Support Engineer at Orion Corporate Alliance Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.