Desktop Support Engineer

Roles and Responsibilities  Develop IT infrastructure for the organization.  Support and resolve IT and systems-related issues reported by employees.  Should know Windows system.  Basic understanding of Microsoft OS internals.  Experience with System Installations, Hardware Upgrades, and Application Installations on Windows, Linux, and Mac OS platforms.  Troubleshooting problems related to hardware/software/networking.  Evaluate and recommend new technology as it relates to the end-user.  Provide IT Operational support by resolving incidents, requests, and problems associated with various IT systems. Interface with other Core Services teams to solve complex issues.  Create / Maintain support solutions and documentation for the service desk.  Network: Deploy and maintain site network infrastructure to ensure performance and reliability for local LANs, Internet, and corporate WAN connectivity.  Access management: Maintain accurately and updated IT Asset Management inventory to keep track of the equipment we have.  CCTV and Bio metric maintenance.  Configuration of LAN Printers, Wireless printers, USB Printers, scanners etc.  Backup Management.  Responsible for Email Account Management.  Responsible for restoration of the data and user data validations.  Responsible of IT Related Purchase Activities includes Purchase requisition creation, Vendor Coordination's, and negotiations, Collecting budgets & Quotations, Technical Confirmations, Etc.  Security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, etc.  Key Performance Indicator:  Resolution of all tickets within SLA.  Emails and availability.  Taking ownership of issues.  Backup of critical services. Desired Candidate Profile  Hardware and Networking knowledge with CCNA additional Advantage  Knowledge of Microsoft products  Excellent troubleshooting skills  Good knowledge of Internet security and data privacy principles Qualification: Any Graduate

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 1 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., JAYASREE TECHNOLOGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 5 Desktop Support Engineer at JAYASREE TECHNOLOGIES
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:30 AM - 06:30 PM timing.