Desktop Support Engineer

• A Desktop Support Engineer provides technical assistance and support to end-users for hardware, software, and networking issues. Responsibilities include installing, configuring, and troubleshooting computer systems, performing regular maintenance and updates, and documenting processes. They are the first point of contact for technical problems, resolve issues either on-site or remotely, and help ensure all computer systems are running smoothly.
• Key responsibilities
• Provide technical support: Respond to user requests and troubleshoot hardware, software, and network problems to provide a smooth user experience.
• Install and configure systems: Set up new computers, printers, and other peripherals, and install and upgrade operating systems and software.
• Perform maintenance: Handle regular maintenance, system updates, and backups to ensure system stability and security.
• Troubleshoot issues: Diagnose and resolve complex hardware and software issues, sometimes requiring advanced support (L2/L3).
• Document processes: Create and maintain technical documentation and user guides for common issues and procedures.
• Manage user accounts: Assist with user account information and manage permissions as needed.
• Provide training: Offer basic training and support to users on how to use computer systems and software effectively.
• Collaborate with teams: Work with other IT staff on projects and initiatives to improve the overall technical environment.
• Required skills and qualifications
• Technical proficiency: Strong knowledge of computer hardware, various operating systems (e.g., Windows, macOS), and software (e.g., Microsoft Office Suite).
• Problem-solving: Ability to diagnose and solve technical problems efficiently.
• Communication: Excellent communication skills to interact with users, explain technical issues clearly, and manage expectations.
• Customer service: A strong customer service orientation to assist users effectively.
• Adaptability: Willingness to work flexible hours and take on various roles as needed.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with Freshers.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23500 - ₹31500 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 5 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Inbuilt Infra India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 25 Desktop Support Engineer at Inbuilt Infra India Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 05:00 PM timing.