Desktop Support Engineer

Job Title: Desktop Engineer
Location: Okhla Phase 3, New Delhi
Salary: ₹15,000 - ₹20,000 per month
Job Type: Full-Time (Office-Based)
Experience: 1-2 years

Job Description:

We are looking for a skilled Desktop Engineer to provide desktop support to our internal users in a fast-paced office environment. As a key member of the IT support team, you will be responsible for troubleshooting, maintaining, and upgrading desktop systems, ensuring smooth day-to-day operations for our team. You should be able to handle a variety of tasks, from hardware repairs to software installation, and ensure optimal system performance for all users in the office.

Key Responsibilities:

• Install, configure, and maintain desktop hardware and software (Windows/Linux).

• Provide technical support and troubleshooting for software and hardware issues to internal employees.

• Resolve desktop-related problems including system errors, application issues, and peripheral malfunctions.

• Perform regular updates, patches, and software upgrades to maintain system security and performance.

• Set up and maintain desktop workstations, ensuring all necessary peripherals (printers, monitors, etc.) are functional.

• Assist in the installation and configuration of office-related software and tools (MS Office, Adobe, etc.).

• Manage and support internal IT equipment, including computers, printers, and other office devices.

• Document technical issues, resolutions, and inventory in the helpdesk/ticketing system.

• Collaborate with the IT team for network troubleshooting and to ensure all users have proper system access.

• Provide training and support for employees on new software, hardware, and tools as required.

Skills & Qualifications:

• 1-2 years of proven experience in desktop support or IT support roles.

• Strong knowledge of Windows OS (Windows 10/11) and MS Office suite.

• Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, etc.).

• Experience with troubleshooting desktop hardware and software issues.

• Good understanding of Active Directory, user management, and system configurations.

• Ability to work effectively in a team and communicate with internal users.

• Problem-solving mindset with attention to detail.

• Ability to work independently with minimal supervision.

• Strong communication skills, both written and verbal.

Educational Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience).

• Certifications such as CompTIA A+, MCSA, or similar are a plus but not mandatory.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 6 months - 3 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Growth India.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 5 Desktop Support Engineer at Growth India
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.