Desktop Support Engineer

We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT team. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of all user-facing IT systems. This role plays a critical part in maintaining productivity and minimizing downtime across the organization.

Key Responsibilities:

• Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.

• Provide first- and second-level support for hardware, software, and network issues.

• Respond to technical support tickets and resolve issues promptly, either remotely or on-site.

• Troubleshoot operating system, application, and connectivity issues

• Set up and manage email accounts and troubleshoot email-related issues.

• Collaborate with other IT staff to escalate complex issues and implement solutions.

• Ensure compliance with IT policies and security best practices.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• Proven experience in desktop support or technical support roles.

• Solid knowledge of Windows/macOS operating systems, Microsoft Office, and common business applications.

• Excellent problem-solving and communication skills.

• Ability to work independently and handle multiple support requests efficiently.

• Strong customer service orientation.

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 6 months of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chandigarh.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., EMERGE RETAIL PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 3 Desktop Support Engineer at EMERGE RETAIL PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 10:00 AM - 06:00 PM timing.