Desktop Support Engineer

• Troubleshooting:

  Diagnosing and resolving hardware and software problems on desktops, laptops, and other computing devices. 

• Remote Support:

  Providing assistance to users remotely via phone, email, or online tools. 

• Hardware Issues:

  Addressing hardware malfunctions, including component failures, peripherals, and network connectivity. 

• Software Issues:

  Troubleshooting software malfunctions, conflicts, and compatibility problems. 

• Operating System Support:

  Installing, updating, and troubleshooting operating systems like Windows, Linux, and macOS. 

• Software Installation and Configuration:

  Installing new software, configuring applications, and managing software updates. 

System Maintenance and Management:

• System Updates and Patches: Applying security patches and system updates to maintain system stability and security. 

• Hardware Upgrades: Upgrading or replacing hardware components as needed. 

• Network Support: Assisting with network connectivity issues and ensuring proper network configuration. 

• Backup and Recovery: Performing regular system backups and ensuring data recovery procedures are in place. 

• Hardware and Software Inventory: Maintaining an accurate inventory of hardware and software assets. 

User Support and Training:

• User Communication: Communicating technical information clearly and concisely to users. 

• User Training: Providing basic training to users on software applications and hardware peripherals. 

• Documentation: Creating and maintaining user manuals and technical documentation. 

• Problem Resolution: Following up with users to ensure issues are resolved and that their systems are functioning correctly. 

Additional Responsibilities:

• Project Support:

  Contributing to IT projects, such as software rollouts and hardware upgrades. 

• Security:

  Ensuring that systems are properly secured and protected from viruses and malware. 

• Escalation:

  Escalating unresolved issues to higher-level support staff or specialized teams. 

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 1 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Diploma and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13500 - ₹18000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., AXIS INDIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at AXIS INDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:30 AM - 06:30 AM timing.