Desktop Support Engineer

Job Title: Desktop support engineer

Reports to: IT Manager/Director

Location: Ayodhya Bypass, Bhopal (Only Bhopal Location)

Job Type: Full-time

Experience: 1-2 years

Job Summary:

We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service.

Key Responsibilities:

1. Installation, Configuration, and Maintenance: Install, configure, and maintain computer hardware, software, and peripherals.
2. Troubleshooting and Resolution: Troubleshoot and resolve system and network issues in a timely and efficient manner.
3. User Training and Support: Train users on how to use software and hardware, and provide ongoing support and guidance.
4. User Account Management: Set up new user accounts and profiles, and assist with password issues.
5. Call-out Response: Respond to call-outs within agreed time limits and prioritize multiple open cases.
6. Technology Evaluation: Test and evaluate new technology to ensure compatibility and effectiveness.
7. Electrical Safety Checks: Conduct electrical safety checks to ensure compliance with safety regulations.
8. Documentation and Reporting: Maintain accurate records of technical issues, resolutions, and user training.

Requirements:

1. Education: Diploma or Degree in Computer Science, Information Technology, or related field.
2. Experience: 1-2 years of experience in IT support or related field.
3. Technical Skills: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite.
4. Soft Skills: Excellent communication, problem-solving, and customer service skills.
5. Certifications: CompTIA A+, Network+, or equivalent certifications preferred.

What We Offer:

1. Competitive Salary: Market-competitive salary and benefits package.
2. Opportunities for Growth: Professional development and growth opportunities within the company.
3. Collaborative Work Environment: Dynamic and supportive work environment with a team of experienced professionals.
hashtag

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Avyaan Management Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at Avyaan Management Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 10:00 दोपहर - 07:00 शाम timing.