Monitor and control computer systems, peripheral equipment, and production-related software.
Execute scheduled batch processes and automated tasks in accordance with daily operational workflows.
Ensure the timely and accurate input, processing, and output of data related to inventory, production, shipping, and logistics.
Troubleshoot hardware, software, and network issues; escalate unresolved issues to appropriate technical teams.
Maintain logs of system activities, errors, and backup operations.
Generate reports as needed by the operations, accounting, and logistics departments.
Perform routine maintenance tasks such as system backups, file archiving, and antivirus updates.
Maintain security of company data, ensuring compliance with company IT policies and procedures.
Collaborate with the IT department to support user access, system updates, and infrastructure upgrades.