Key Responsibilities:
Installation and Configuration: Setting up new computer systems, peripherals, and network equipment.
Maintenance and Repair: Performing routine maintenance tasks and repairing hardware malfunctions.
Troubleshooting: Diagnosing hardware problems using diagnostic tools and problem-solving techniques.
Hardware Upgrades: Replacing or adding components like RAM, hard drives, or graphics cards to improve performance.
Inventory Management: Keeping track of hardware assets and documentation.
Collaboration: Working with other IT staff to resolve hardware-related issues.
Customer Service: Assisting users with hardware-related problems and providing technical support.
Required Skills:
Technical Proficiency: Strong knowledge of computer hardware components, architectures, and troubleshooting techniques.
Problem-Solving: Ability to diagnose and resolve hardware issues efficiently.
Communication Skills: Clearly explaining technical information to users and colleagues.
Attention to Detail: Ensuring accurate installation, configuration, and documentation.
Adaptability: Staying up-to-date with new technologies and hardware.