Key Responsibilities
Supervision and Management: Oversee daily operations, assign duties, train staff, and evaluate performance.
Cleanliness Standards: Ensure all areas are clean and well-maintained, adhering to established standards.
Inventory Management: Maintain inventory of cleaning supplies and equipment, ordering when needed.
Guest Relations: Respond to guest requests and complaints promptly and professionally.
Safety and Compliance: Ensure adherence to safety and hygiene regulations.
Scheduling and Planning: Develop and manage cleaning schedules and staff assignments.
Performance Improvement: Identify areas for improvement and implement best practices to streamline operations.
Problem-Solving: Address operational challenges and make decisions on resource allocation.
Collaboration: Work with other departments to ensure seamless guest experiences and efficient operations.
Staff Motivation: Motivate team members to resolve issues and deliver exceptional service.