Housekeeping Supervisor

Key Responsibilities

1. Housekeeping Operations

• Supervise daily housekeeping activities and ensure proper cleaning of assigned areas.

• Ensure cleaning of offices, washrooms, common areas, corridors, pantry areas, meeting rooms, and other designated spaces.

• Conduct regular inspections to maintain required standards of cleanliness and hygiene.

• Ensure proper use of cleaning equipment, chemicals, tools, and materials.

• Monitor deep-cleaning and periodic cleaning activities as per schedule.

2. Manpower Management

• Prepare and manage daily/shift-wise manpower deployment.

• Allocate duties to housekeeping staff and ensure adequate manpower availability.

• Monitor attendance, punctuality, grooming, discipline, and performance of employees.

• Arrange replacement manpower in case of absenteeism.

• Conduct toolbox talks and briefings regarding daily duties, safety, hygiene, and workplace discipline.

3. Training & Grooming

• Train housekeeping staff on cleaning procedures, equipment handling, chemical usage, and safety practices.

• Ensure employees follow prescribed grooming and uniform standards.

• Create awareness regarding proper handling and storage of cleaning chemicals.

• Ensure PPE is used wherever required.

4. Material & Equipment Management

• Maintain proper stock of housekeeping chemicals, consumables, tools, and equipment.

• Monitor consumption and raise timely requisitions for required materials.

• Ensure proper storage and safe handling of cleaning agents.

• Report damaged, missing, or malfunctioning equipment to the concerned authority.

• Prevent unnecessary wastage or misuse of company/client materials.

5. Client & Site Coordination

• Coordinate with the client/site representative regarding housekeeping requirements and concerns.

• Attend to complaints and ensure timely corrective action.

• Maintain good professional relations with the client and employees.

• Ensure the site is maintained as per agreed service standards and SLA requirements.

6. Documentation & Reporting

• Maintain daily attendance and manpower deployment records.

• Prepare daily housekeeping reports, inspection reports, material consumption reports, and other required records.

• Maintain cleaning schedules and checklists.

• Report incidents, complaints, shortages, and operational issues to the reporting manager.

• Ensure all required records are updated and available for inspection.

7. Safety, Hygiene & Compliance

• Ensure compliance with company policies, SOPs, safety guidelines, and client requirements.

• Ensure safe usage, dilution, labeling, and storage of cleaning chemicals.

• Report accidents, unsafe conditions, and incidents immediately.

• Ensure housekeeping staff follow workplace hygiene and safety practices.

• Support implementation of company policies related to discipline, attendance, grooming, POSH, and workplace conduct.

Required Skills & Competencies

• Good knowledge of housekeeping and cleaning procedures.

• Knowledge of cleaning chemicals, equipment, tools, and their applications.

• Manpower handling and team supervision skills.

• Good communication and interpersonal skills.

• Basic computer and reporting skills.

• Problem-solving and decision-making ability.

• Ability to work in shifts and handle site-level operational requirements.

• Strong focus on cleanliness, hygiene, discipline, and customer satisfaction.

• It is a Full Time Housekeeping job for candidates with 2 - 5 years of experience.