Ensure high quality cleaning service at public areas of hotel
Service guest bedrooms by order of floor/section to the required standard
Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement
Make bed professionally following standard procedure
Service bathrooms by washing and emptying bins; wash all glass surfaces and floors; clean shower, bath, basin, bidet, and toilet to the best quality standard
Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen
Vacuum bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris; check the vacuum cleaner each week and if necessary change the dust bag
Ensure service area is well stocked with necessary products and cleaned always
Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged
Provide professional personal service, including shoe cleaning, ironing, and minor clothing repairs to guests
May be directed to pack guest luggage
May perform regular deep cleaning of all areas of hotel as instructed
May perform cloak room duties for special occasions and functions.