We are looking for a Operation Manager to join our team at Careall to maintain cleanliness and hygiene in assigned areas. The role includes using appropriate cleaning methods, handling chemicals safely, and ensuring a sanitized environment. The position offers an in-hand salary of ₹30000 - ₹35000.
Key Responsibilities:
Supervising and training:
Leading and motivating housekeeping staff, including room attendants, housekeepers, and supervisors.
Scheduling and task assignment:
Creating work schedules and delegating cleaning tasks to ensure efficient and effective coverage. .
Performance management:
Conducting regular performance reviews, providing feedback, and addressing any performance issues.
Hiring and onboarding:
Participating in the recruitment and training of new housekeeping staff.
Maintaining cleanliness standards:
Ensuring all areas, including guest rooms, public spaces, and back-of-house areas, meet established cleanliness and hygiene standards.
Inventory and supply management:
Monitoring and managing cleaning supplies, linens, and other necessary items, ensuring adequate stock levels.
Budget management:
Developing and adhering to the housekeeping budget, controlling expenses, and optimizing cost efficiency.
Developing and implementing procedures:
Creating and enforcing housekeeping policies and procedures to maintain consistency and quality.
Inspections and quality control:
Conducting regular inspections to assess cleanliness, identify areas for improvement, and ensure adherence to standards.
Interdepartmental coordination:
Working closely with other departments, such as front desk, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction.
Guest communication:
Addressing guest concerns and requests related to housekeeping promptly and professionally.
Ensuring compliance:
Enforcing health and safety regulations, including proper handling of chemicals and equipment.
Training staff on safety procedures:
Providing ongoing training on safety protocols, emergency procedures, and safe work practices.
Identifying areas for improvement:
Analyzing housekeeping operations and identifying opportunities to enhance efficiency, productivity, and guest experience.
Implementing best practices:
Adopting and promoting industry best practices and innovative solutions to improve housekeeping services.
Job Requirements:
The minimum qualification for this role is below 10th and 5 - 6+ years of experience. Expert knowledge of cleaning chemicals, equipment, and safety procedures is essential. The role requires candidates with time management skills, attention to detail, and physical stamina to perform tasks efficiently.