Clean and service assigned guest rooms and public areas according to established standards.
Change linens, make beds, vacuum floors, dust furniture, and clean bathrooms.
Replenish guest amenities and supplies such as towels, toiletries, and drinking water.
Report any maintenance issues or damages to the housekeeping supervisor.
Follow health and safety regulations, including proper use of cleaning chemicals.
Handle guest requests and queries politely and efficiently.
Ensure lost and found articles are reported to the appropriate authority.
Maintain cleaning equipment in good working condition and report any faults.
Adhere to the daily checklist and assigned cleaning schedules.
Cooperate with colleagues and other departments to maintain overall cleanliness and guest satisfaction.