Cleaning and sanitation
Dust, vacuum, mop, and polish all surfaces.
Clean and sanitize guest rooms, bathrooms, and common areas.
Collect and remove trash and debris from rooms.
Room and linen maintenance
Change bed linens and towels.
Make beds and ensure rooms are properly set up.
Restock amenities like toiletries, soap, and drinking glasses.
Supply and equipment management
Maintain and restock housekeeping carts and storage areas with supplies.
Monitor inventory of cleaning supplies and report low stock.
Ensure cleaning equipment is in good working order and properly stored.
Reporting and compliance
Report any maintenance issues, safety hazards, or damage to management.
Follow all health, safety, and company protocols.
Handle and turn in any lost and found items.
Customer service
Provide excellent customer service to guests.
Respond to guest requests promptly.