A Housekeeping Staff Job Description includes performing cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces; maintaining guest rooms by changing linens, making beds, and restocking supplies; ensuring safety and security by following health guidelines, reporting maintenance issues, and maintaining guest privacy; and managing supplies and equipment, including inventory and proper storage of cleaning tools. Their ultimate goal is to ensure a clean, safe, and comfortable environment for guests or residents.
Key Responsibilities
Cleaning & Sanitation:
Dusting furniture, fixtures, and surfaces.
Vacuuming carpets and mopping floors.
Cleaning and sanitizing bathrooms, kitchens, and common areas.
Emptying trash and cleaning waste receptacles.
Cleaning windows and mirrors.
Room & Linen Management:
Making beds and changing linens.
Replenishing guest supplies like toiletries, towels, and drinking glasses.
Assisting with laundry and ironing as needed.
Maintenance & Safety:
Reporting any maintenance issues, damages, or safety hazards to a supervisor.
Adhering to health, safety, and hygiene regulations.
Ensuring the safe and proper use of cleaning equipment.
Guest & Facility Services:
Responding promptly to guest requests.
Maintaining the security of guest rooms and respecting guest privacy.
Collecting and returning lost and found items.
Inventory & Organization:
Maintaining an inventory of cleaning supplies and equipment.
Restocking supply carts and pantries.
Cleaning and storing all equipment at the end of a shift.