The Housekeeping Associate is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms, washrooms, corridors, and public areas in the hotel. The role ensures that guests enjoy a clean, comfortable, and pleasant stay through attention to detail and quality service.
Clean, arrange, and prepare guest rooms and bathrooms as per hotel standards.
Replace linens, towels, and amenities in guest rooms.
Dust and polish furniture, vacuum carpets, and mop floors.
Refill cleaning and guest supplies as needed.
Ensure proper use of cleaning equipment and chemicals.
Report any maintenance issues or damages to the supervisor.
Maintain cleanliness in public areas, corridors, and service areas.
Follow all safety, hygiene, and sanitation guidelines.
Handle guest requests and complaints politely and efficiently.
Coordinate with front office and maintenance departments for smooth operations.
Previous housekeeping experience in hotels or guesthouses.
Knowledge of cleaning techniques, tools, and chemicals.
Attention to detail and ability to work efficiently.
Good communication and teamwork skills.
Physically fit and willing to work in shifts.
Honest, punctual, and reliable.
Polite and guest-friendly attitude.
Ability to work independently or as part of a team.
Flexible with working hours, weekends, and holidays.