House Keeping Staff

Key Responsibilities

I) Housekeeping Duties

• Perform daily cleaning of all rooms, common areas, and washrooms.

• Ensure cleanliness and sanitation standards are maintained at all times.

• Change bed linens regularly and operate washing machine to clean laundry.

• Monitor housekeeping supplies and report any maintenance needs promptly.
  

II) Guest House Management

• Oversee daily operations of the Yes Room to ensure cleanliness, order, and functioning of equipment per the provided checklist.

• Welcome and assist clients, maintaining a professional and comfortable environment.

• Manage and track guest bookings, ensuring accurate scheduling and room readiness.

• Maintain inventory of necessary supplies and reorder items as required.

• Supervise facility hygiene and maintenance standards consistently.

• Handle client feedback and complaints professionally to maintain satisfaction and trust.
  

III) Security & Log Management

• Take full responsibility for the security of the Yes Room premises, including ensuring doors and windows are locked, and all electrical appliances are turned off after use.

• Ensure CCTV and surveillance equipment remain active and are not tampered with. Report malfunctions immediately through phone and written communication.

• Maintain a logbook documenting all entries and exits of clients and staff.

• Restrict unauthorized entry – family, friends, or guests are not permitted without prior written approval from management.

• Enforce prohibited item policy for all clients and staff:

• No alcohol, drugs, or intoxicants

• No weapons or sharp objects

• No unlawful material or behavior

• Regularly monitor the premises for any security threats or suspicious activity.

• Understand and accept that no overtime compensation will be provided for duties beyond standard working hours.
  

IV) Client Relationship Management

• Maintain a cordial and professional attitude towards clients and colleagues.

• Understand client needs and deliver service with respect and empathy.

• It is a Full Time Housekeeping job for candidates with 2 - 4 years of experience.