Learning and upskilling under the broad guidance provided by seniors:
1. Learn ERP Software functions & usage
2. Make entries and check results within the ERP
3. Learn the various processes in the godown and office
4. Use any prior knowledge about stock and sale to upskill
5. Progressively understand the workflow
Execute the following functions under the guidance provided by seniors:
1. Listen and understand the questions or pain points with customers
2. Help client overcome his problem
3. Prepare work around if needed
4. Respond to customer queries on the ERP
5. Prepare tech support logs
6. Send emails replies to clients
7. Meet with clients
8. Be ready for travel
9. Coordinate demos with clients
10. Work based on the directives of the sales
11. Help in the implementation of the ERP
12. Provide on site and online training