Regional Warehouse Operations Manager

Regional Operations Manager – Key Responsibilities

Inventory & Warehouse Management

· Oversee day-to-day warehouse operations, including receiving, storing, picking, and dispatching stock.

· Work closely with Pickers and Refillers, provide day-to-day guidance, and ensure smooth execution of warehouse activities.

· Monitor accurate inventory records through regular stock audits and reconciliation.

· Monitor stock movement to minimize shrinkage, damages, discrepancies, and losses.

· Ensure effective utilization of warehouse space and maintain an organized inventory flow.

· Ensure proper handling, storage, and movement of products within the warehouse.

· Responsible for smooth operations of all the Warehouse Region-Wise .

· Travel inter city / intra city and do regluar Audits of stocks movemen In & Out.

Logistics & Stock Movement

· Ensure smooth and timely movement of goods into and out of the warehouse.

· Coordinate with logistics teams and drivers to ensure efficient dispatches and deliveries.

· Provide on-site support during transit by accompanying drivers to client locations whenever required.

· Ensure secure Picking, Refilling, and Return of products/equipment from client locations.

· Monitor attendance, punctuality, productivity, and daily task completion of team members.

· Promote a culture of accountability, teamwork, discipline, and continuous improvement.

· Conduct a daily huddle with warehouse Managers to review operational activities, identify issues, and ensure process adherence.

· Supporting formation of new Warehouses as per fssai guidelines. (Region wise preferably south)

Route Planning & Team Management

· Plan and manage field routes for dispatches, refilling, collection, and other operational requirements.

· Assign workforce to routes based on daily operational requirements and priorities.

· Monitor & maintain duty rosters for Pickers, Refillers, and Drivers to ensure adequate manpower availability.

· Supervise, guide, and train warehouse and field staff to achieve productivity, quality, and safety standards.

· Track delivery performance, route efficiency, turnaround time, and productivity of field team members.

· Identify and resolve operational issues affecting timely dispatches and deliveries on route and handle vehicle related queries .

Reporting & Compliance

· Should be available 24/7 with regard to warehouse operations, dispatch management, stock transit , any other route management issues. Should be capable of troubleshooting on road issues.

· Ensure accurate documentation of stock movement, dispatches, returns, and damages.

· Ensure compliance with company policies, warehouse procedures, and applicable safety standards.

· Escalate inventory discrepancies, operational challenges, damages, and other critical issues to the concerned management team.

· Support continuous improvement initiatives to improve warehouse efficiency.

Requirements

· Minimum 2+ years of relevant experience in Quick Commerce, E-commerce, FMCG, Retail, Warehouse Operations, Logistics, or Inventory Management.

· Strong leadership and team management skills with the ability to handle warehouse and field teams.

· Excellent organizational, problem-solving, coordination, and multitasking abilities.

· Good knowledge of inventory management processes and stock reconciliation.

· Proficiency in MS Office and inventory/warehouse management software.

· Familiarity with ERP/WMS systems is preferred.

· Willingness to travel locally and inter-city, preferably across South India.

· Should be flexible with working hours based on operational requirements.

· Should have a two-wheeler/bike for local commuting.

· Ability to work in a fast-paced operational environment and handle multiple priorities.

Preferred Qualifications

· Bachelor’s degree, diploma, or equivalent qualification in Supply Chain Management, Logistics, Business Administration, Operations, or a related field.

· Experience handling warehouse staff, drivers, Pickers, and Refillers will be an advantage.

· Prior experience in a field-based logistics or distribution environment will be preferred.

· Working knowledge of ERP/WMS and inventory management systems is an added advantage.

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