Job Description – E-Commerce Picker
Company Name :- Big Basket
Position: E-Commerce Picker
Department: Operations / Warehouse
Location: Store / Dark Store / Distribution Centre
Employment Type: Full-Time
Job Summary
The E-Commerce Picker is responsible for accurately picking products from the store/warehouse as per customer orders and ensuring that the right products are prepared for packing and dispatch.
Key Responsibilities
Pick products accurately as per customer orders using the handheld device/app.
Locate products from the correct shelf, rack, or storage area.
Check product name, quantity, size, and other details before picking.
Ensure products are in good condition and within the required expiry date.
Handle products carefully to avoid damage or breakage.
Complete picking within the defined time/SLA.
Coordinate with the packing and dispatch team for order handover.
Maintain cleanliness and proper arrangement of the picking area.
Report missing, damaged, or unavailable products to the concerned supervisor.
Follow all company SOPs, safety guidelines, and operational processes.
Support other store/warehouse activities as assigned by the supervisor.
Eligibility
Minimum education: 8th / 10th pass preferred.
Freshers can apply.
Basic understanding of smartphones/handheld devices.
Good physical stamina and ability to stand/walk for extended periods.
Ability to work in shifts, including weekends and holidays.
Required Skills
Basic reading and understanding skills.
Attention to detail.
Good product identification ability.
Time management.
Teamwork and coordination.
Responsible and disciplined approach to work.
Key Performance Indicators (KPIs)
Picking Accuracy
Picking Speed / Productivity
Order Completion within SLA
Product Handling & Quality
Attendance and Punctuality
Compliance with SOPs