Roles & Responsibilities
1. Management Support
Manage the Director’s daily schedule, meetings, and appointments.
Prepare daily/weekly meeting agendas and action points.
Maintain confidential documents and management information.
Coordinate with internal departments and branches as required.
2. Logistics & Operations Follow-up
Take daily follow-up on vehicle placement, trip status, pending trips, POD/IOD, billing, and operational issues.
Coordinate with Operations, Accounts, HR, Billing, and Branch teams.
Track pending activities and ensure timely closure.
Follow up on customer and vendor-related matters.
3. MIS & Reporting
Prepare daily, weekly, and monthly MIS reports.
Maintain action-plan and pending-task trackers.
Collect data from different departments and present updates to management.
Highlight critical delays, issues, and exceptions to management.
4. Communication & Coordination
Handle calls, emails, WhatsApp communication, and official correspondence.
Coordinate meetings between management and department heads.
Follow up with employees, clients, vendors, and branch teams.
Maintain proper records of important communications.
5. Meeting & Action-Point Management
Prepare meeting notes/MOM.
Record decisions and responsibilities assigned to team members.
Maintain an action tracker with deadlines.
Follow up until all assigned tasks are completed.
6. Confidential & Administrative Work
Maintain confidentiality of management and company information.
Manage important files, documents, agreements, and records.
Support management in presentations, reports, and special projects.
Perform other duties assigned by the Director/Management.