Responsibilities-
Manage, coordinate & lead team of with drivers for car pick-up and drop-off services
Monitor job progress, route updates, and timely task completion
Handle operations through service portal and technology platform
Communicate well with service centers, customers, and partners professionally
Maintain daily operational MIS and reports
Resolve issues or escalations from the field promptly
Assist in onboarding & training and onboarding personnels
Note: We are looking for professionals from South Delhi areas only, however we welcome extremely good talent who are very experienced & has ability to deliver results in Hybrid work model. Ability to assist on Technology enhancements will be added advantage.
Requirements
Graduate in any discipline (preferred)
2–5 years of experience in support, logistics, or operations role
Strong verbal and written communication skills (Hindi & English)
Good command of basic computer tools (Excel, email, WhatsApp, CRMs)
Ability to multitask and work under pressure
Experience in managing field teams or blue-collar staff is a plus
Willingness to work in rotational shifts, if required
Pls share profile through whatsapp at 7678278198 or 8920528307 or call between 10 am to 6.30 pm for details