IGM & Bill of Entry Documentation:
File IGM (Import General Manifest) in coordination with shipping lines and CHA.
Prepare and process Bill of Entry using appropriate HS Codes, as per customs regulations.
Coordinate with CHA for online submission and tracking on ICEGATE/EDI system.
Customs Clearance Coordination:
Ensure timely clearance of shipments by coordinating with transporters, customs authorities, and warehouse teams.
Follow up with CHA for clearance status and update clients accordingly.
Resolve discrepancies in documentation or delays in clearance.
Document Handling & Submission:
Collect and verify all import documents like Invoice, Packing List, HBL/MBL, Certificate of Origin, COO, FSSAI/NOC, etc.
Ensure accuracy in documentation as per shipment and client requirements.
Shipping Line & Transport Coordination:
Liaise with shipping lines for D/O (Delivery Order), container tracking, and detention waiver if applicable.
Coordinate container pickup/delivery, port gate-in, and movement updates.
Client Communication & Updates:
Keep import clients informed about documentation status, clearance updates, and shipment delivery timelines.
Share scanned copies of final B/E and related documents post-clearance.
MIS & Record Keeping:
Maintain proper filing and digital storage of all import documents.
Update internal systems and trackers for each shipment milestone and clearance status.