Key Responsibilities
✅ Generate new business for Air Freight, Sea Freight, Customs Clearance, Transportation, and Warehousing.
✅ Coordinate with shipping lines, airlines, transporters, and customs brokers.
✅ Prepare quotations for import/export shipments.
✅ Follow up with customers for shipment bookings.
✅ Track cargo movement and provide shipment updates.
✅ Handle shipping documents:
Commercial Invoice
Packing List
Bill of Lading (B/L)
Airway Bill (AWB)
Shipping Bill
Bill of Entry
✅ Coordinate customs clearance activities.
✅ Negotiate freight rates with carriers and vendors.
✅ Resolve shipment delays and customer issues.
✅ Maintain customer database and CRM records.
Required Skills
Freight Forwarding Knowledge
Import & Export Procedures
Customs Clearance Process
Customer Handling
Negotiation Skills
Email Communication
MS Excel & ERP Software
Telecalling & Lead Generation